Privacy Policy

Privacy Policy

At My Oreck Store (My Oreck), we respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy.

Our commitment to privacy

At My Oreck, your privacy is important to us, and we know that you care about how we use and share your personal information. This Privacy Policy explains what information we gather about you, how we use it, and the safeguards we have in place to protect it.

Please read this Privacy Policy carefully. From time to time, My Oreck may need to change or update this policy in order to address new issues or to comply with governmental regulations. We will make notice of such changes available to you and will post the changes on the website. Please review our website regularly for the latest updates to our Privacy Policy.

Last updated on August 14, 2017.

What information does this privacy policy cover?

This Privacy Policy applies to information collected by My Oreck through our website. It is designed to ensure that our customers understand how and why My Oreck collects and uses the information provided to us. We respect your privacy and are committed to protecting your personal information that you provide in connection with your use of this website. Except as otherwise provided in this Privacy Policy, we do not collect personal information from individuals unless they provide it to us voluntarily and knowingly. We only collect personal information as set forth below.

What information do we collect?

In general, you can visit our website without telling us who you are or revealing any personal information about yourself. However, in order to use some features of the website you may be required to provide us with personal information including your name and/or email address. For example, we collect your name and email address when you sign up to receive coupons on our website or when you provide us with comments in the “Rate Your Experience” section of our website. It will always be your choice whether to provide My Oreck with your personal information through the website, and when you do so, you are giving us permission to use the information to provide you with the requested products and/or services.

Additionally, we automatically gather general, non-personal statistical information about our website and visitors, such as Internet Protocol (“IP”) addresses (a number that identifies your computer on the Internet), browsers, pages viewed, number of visitors, etc., but in doing so, we do not reference you by individual name, email address, or telephone number. My Oreck uses this information to measure the use of our site and to improve its ease of use. We may provide this non-personal data to third parties, but when we do so, we do not provide your personally identifying information without your permission.

How do we use your personal information?

My Oreck Store shares data with a third party to provide information on products and promotions. We may use the information we collect from you (whether directly provided by you or passively obtained by us) to help us improve our content, to provide you with certain promotional offers and notifications, to provide you with products and/or services requested by you, to customize content of certain pages of our website with respect to your interests, to send you updates about new products, services and upgrades, and to analyze and evaluate the trends and usage of our services and the website. We may also share the information we collect from you with the other companies affiliated with or related to My Oreck, provided that the affiliated or related parties are bound by appropriate agreements or obligations that require them to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise. We may enlist a third party to operate and oversee the administration of our services and software support, and accordingly, may share your personal information with such third party. We may also transfer the information collected from you to a third party in the event that any portion of My Oreck is sold or otherwise transferred to the third party, provided that such third party is bound by appropriate agreements or obligations that require them to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise. Other than as noted herein, we will not share your personal information with third parties without your prior consent except to the extent necessary to assist us in the operation of our business or improve our services to you, or as otherwise required by law.

Access to and disclosure of your personal information

The following persons and parties have access or may be provided access to some or all of the personal information that we collect from you:

  • authorized My Oreck employees;
  • authorized independent contractors, consultants, and representatives who have been hired by My Oreck to collect or enter your personal information;
  • authorized parties including other third parties who provide services to My Oreck or who collaborate with My Oreck in the provision of goods and/or services to you;
  • authorized third party employees, representatives and agents who provide services with respect to the third party’s relationship with My Oreck and you; and
  • independent contractors authorized by My Oreck and/or an authorized third party.

In addition to the above, your personal information may be disclosed when, for example, it is:

  • personal information that is already made available to the public by federal, state or local government;
  • permitted or required by applicable laws or regulatory requirements, including reporting such to the IRS;
  • part of My Oreck regular reporting activities to other My Oreck affiliates or related entities;
  • during an emergency situation or when necessary to protect the safety of a person or group of persons;
  • to another party, in the event of a change in ownership of all or part of My Oreck through some form of merger, purchase, sale, assignment, lease, amalgamation, or other form of business combination, provided that the parties are bound by appropriate agreements or obligations that require them to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise; and
  • to any party upon your written consent.

We may use and/or disclose your personal information without your knowledge or consent when we are permitted or required by applicable law or regulatory requirements to do so.

How do we protect your personal information?

We will endeavor to take all steps deemed reasonable by us to protect your personal information against unauthorized use or disclosure. However, no website, Internet transmission, computer system, or wireless connection is completely secure. Consequently, we cannot guarantee and cannot give an absolute assurance that unauthorized access, hacking, data loss, or other breaches will never occur. From time to time, we may modify our procedures as necessary in order to protect and maintain the security of your personal information.

How can you access your personal information?

By using our website, you consent to the collection and use of this information in the manner we describe. Upon request, we will provide you with access to your personal information that we collected online (if any). Users may contact us at the information provided below to request access to their personal information (if any) or to request a correction in their personal information. If any of your personal information changes, please contact us to update such information.

How to contact us

If you have questions or concerns regarding this Privacy Policy, send an email to PrivacyPolicy@myoreckstore.com or contact us by direct mail at My Oreck Store, 13231 Champions Forest Dr., Suite 404, Houston, TX. 77069. You also have the right to opt out of receiving any email promotional offers and notifications by providing such notice to OptOut@myoreckstore.com or by direct mail at the address noted above.

Links to other websites

Our website may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

Our commitment to children’s privacy

We recognize the particular importance of protecting privacy where children are involved. My Oreck intends its website for use only by individuals who are 13 years of age or older. We do not knowingly collect personally identifiable information online from children under the age of 13. If a child under the age of 13 has provided us with personally identifiable information online, we ask that a parent or guardian contact us or call 281-866-0027.

Changes to our policy

This Privacy Policy became effective on July 22, 2014. We will post any changes to our Privacy Policy on this page so that you are always aware of what information we collect, and how we use it. Information collected before changes are made will be secured according to the previous Privacy Policy.