National Retail Chain Consolidates Two Previous Brands Under One Name
Vacuums Etc., a leading provider of vacuum sales and services for consumers, today announced the company’s rebrand to David’s Vacuums. The company behind the successful national chains Vacuums Etc. and My Oreck Store has chosen to consolidate all previous brands within the new David’s Vacuums brand name. As part of the new rollout, the company will be introducing new products along with a new logo, new market positioning, and a new website.
For over 35 years, Tom Oreck, son of David Oreck, has provided excellent products and service to customers across the United States. Currently, his company operates 49 stores in 11 different states, offering products from leading manufacturers like Riccar, Miele, Dyson, Simplicity, and Oreck.
The David’s Vacuums team understands that buying a vacuum cleaner is an important investment in a home, and that every home is different. Through in-store demonstrations and an in-depth education process, their experts will discover each customer’s specific needs. The David’s Vacuum team provides options with the latest technology, powerful, reliable, and easy to use that will fits those specific needs; ensuring that each customer leaves knowing what a great investment they have made.
The company also understands that finding the right tool is only part of the job. They call their customers annually, on the anniversary of their purchase, to check-in and remind them that it is time for their annual tune-up. Serving as a warranty center for Riccar, Bissel, Hoover, Miele, Royal, and Oreck, David’s Vacuums employs teams of expert technicians that will diagnose, maintain, and service machines of any brand.
David’s Vacuums wants to ensure that it has a solution for all cleaning needs, and carries a wide range of cleaning products, including E-Cloth and Maison Berge. The team at David’s Vacuums excels at helping customers find the products that best suit their individual needs. Local David’s Vacuums store managers regularly report that it is common to hear customers call back to say they love their vacuum!
Still boasting the best customer service in the industry, David’s Vacuums takes great pride in the relationships it has formed with customers over the years. According to company Managing Partner Mike Eiermann, “When you come to David’s Vacuums and ask for our help in maintaining your home, we see that as the start of a relationship, not simply a transaction. Our customers are family, friends, and neighbors that need our expert advice and support.” Eiermann credits this focus on outstanding customer service with the company’s 35 years of success. “You can buy any vacuum on the internet” he says, “but it may not be the best vacuum for your home, and there is no accountability or follow-up after the sale. Once you buy on-line, you’re on your own.”
About David’s Vacuums
Opening its first retail store in Houston in 1984 under the name Oreck Floor Care Centers, David’s Vacuums has expanded to 11 different states with 49 stores. Company Owner Tom Oreck, son of David Oreck, and Managing Partner/Owner Mike Eiermann began their careers over 47 years ago, and they have been in the industry ever since. Alongside Tom Oreck and Mike Eiermann, Dawn Karns, daughter of Mike Eiermann, grew up in the industry and today keeps the tradition of a family business alive as Executive Vice President.
Recognizing that simply selling one brand of vacuum cleaner was not fully meeting the needs of their customers, the retailer has evolved into a multi-line, single point of retail for many major household cleaning needs. Sporting an experienced team of salespersons and technicians, the company offers a range of services including cleaning product sales, maintenance, and in-store demonstrations. For more information, please visit the company’s new website at www.davidsvacuums.com.